Customer Success Manager

Role Overview At Saras Analytics, Customer Success is a revenue-owning function , not a post-sales support extension. The Customer Success Manager (CSM) is accountable for driving measurable business outcomes — renewals, expansion, product adoption, and customer advocacy. This role exists to ensure customers realize tangible value from our products while contributing directly to 120% Net Revenue Retention (NRR) and scalable revenue growth. We are looking for outcome-driven professionals who can…