Program Applications Specialist

The Dayton, Ohio VA Medical Center is looking for a Program Application Specialist that will support Surgical Services with a comprehensive knowledge of healthcare application support, clinical workflow processes, information security requirements, and program operations.

**Qualifications:**
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/24/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of healthcare information systems, clinical software applications, documentation requirements, and service-level operational processes. Knowledge of the major program goals, work processes, administrative operations, and workflow relationships in order to analyze system issues in relation to real-world clinical and administrative operations. Knowledge of VHA directives, local policy, information security requirements, documentation standards, and application procedures that govern system access, use, data integrity, and user responsibilities. Skill in applying analytical and evaluative methods to study the efficiency and effectiveness of program operations, training activities, workflow processes, and application support functions. Skill in conducting detailed analyses of work processes, user problems, transaction flow, documentation issues, and recurring operational deficiencies where information may be incomplete, varied, or drawn from multiple sources. Ability to adapt analytical techniques and evaluation criteria to measure productivity, identify causes of operational problems, and recommend changes that improve program effectiveness and user performance. Knowledge of training principles, adult learning techniques, and implementation methods sufficient to develop, revise, and administer training programs, guides, job aids, and implementation materials. Interpersonal and communication skill sufficient to present findings, explain recommendations, and obtain cooperation from managers, supervisors, providers, trainees, and staff concerning application use and workflow changes. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have graduate education for the required experience. To qualify based on education for this grade level, you must possess a master's or equivalent graduate degree or at least 2 full years of progressively higher-level graduate education leading to such a degree. This education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and and graduate level education as described above. NOTE: Transcripts must be submitted with your application materials. Education cannot be credited without documentation. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.