Service Desk Analyst

TCS hiring Role: Service Desk Experience: 2-4 Location: chennai Must Have: Serving as the first point of contact for customers seeking technical assistance over the phone, Chat, email IT help desk UK, us shift Service desk Excellent communication skills, experienced with handling customer calls in Service Desk Good technical knowledge on end user issues with troubleshooting skills Performing remote troubleshooting through diagnostic techniques and pertinent questions Determining the best soluti…