Program Support Assistant

This position serves as the Tissue Coordinator for Operative Care division (OCD) for Portland VA Health Care System (VAPORHCS). Primary duty-station is Portland, but area of oversight includes Vancouver and Salem CBOC as well. Is responsible for the overall coordination and oversight of tissue inventory, stocking, ordering, quality assurance, regulatory compliance and overall operation of the OCD tissue implant monitoring program.

**Qualifications:**
To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 04/21/2026. You may qualify based on your experience as described below: GS-7 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Proficient in oral and written communication. Experienced with policies and procedures related to tissue ordering and tracking, including gathering and documenting information in medical records. Expert in written and oral medical terminology, with the ability to effectively communicate with clinicians and transplant staff on issues affecting patient care. Skilled in responding to providers by phone or in person, regarding policies and procedures related to tissue referral and follow-up. Accurate in spelling, grammar, correspondence arrangement, and formatting. Experienced in applying analytical and evaluative methods to assess the efficiency and effectiveness of program operations. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.