Health System Specialist (Innovation)

This position is based at the Ralph H. Johnson VA in the High Reliability Service Office, under the Office of the Director. The incumbent reports to the Chief of Employee Experience and serves on a small team focused on employee health and development, sustaining organizational process improvements, and advancing innovation to achieve zero harm through high-reliability principles.

**Qualifications:**
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/22/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 13 position you must have served 52 weeks at the GS 12. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Individual Occupational Requirement (IOR): The 0671 series require specific education or experience to be met in order to be appointed into a position of this series. You must meet one of the pre-determined Education or Experience Individual Occupational Requirements listed below as set by Office of Personnel Management (OPM). Undergraduate and Graduate Education in a Major study of hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. ( TRANSCRIPT REQUIRED) OR Specialized Experience of progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Research and development of new products, processes, and services in a health & science setting Conducting risk assessments and reviews of proposals and projects. Data analysis, project management, and stakeholder engagement. Execution of innovative strategies with project submissions. Organizing and managing project timelines and costs OR Special Provision for In service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program. Preferred Experience: 3+ years of experience planning, organizing, directing, and evaluating a portfolio of programs and projects in a complex organizational environment. * Demonstrated experience applying both qualitative and quantitative methods to assess programs, policies, and processes. * Hands-on experience applying Human Centered Design and design thinking methodologies to real-world organizational challenges. * Demonstrated use of innovation frameworks such as The Three Box Solution, Agile, or similar structured approaches. * Experience conducting business model analysis and return on investment assessments for new initiatives or programs. * Background in entrepreneurship, intrapreneurship, or leading innovation labs, accelerators, or pilot programs. * Proven track record of scaling high-impact solutions and embedding best practices across an organization. * Experience leading complex studies or environmental scans to identify future organizational needs. * Experience presenting data-driven recommendations to senior leadership in written and oral format. * Experience preparing briefings, reports, or white papers for senior or executive-level audiences. * Proven experience influencing decision-making at the senior leadership level without direct authority. * Demonstrated ability to facilitate multi-stakeholder working groups and drive consensus toward implementation. * Experience working across organizational boundaries to gain buy-in for new ideas or recommendations. * Experience managing project portfolios involving significant human, financial, or operational resources. * Demonstrated budget management experience, including planning, tracking, and reporting. * Experience applying formal change management frameworks * Experience developing and executing change action plans, including goal setting, stakeholder communication, and progress monitoring. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.