CRM & Retention Executive / Marketing Executive

The CRM & Retention Executive owns the digital customer journey from the moment someone makes their first purchase through to repeat buying and long-term loyalty. This role sits within the Ecommerce team and will work closely with the Marketing team. You will develop and execute strategies across email, on-site touchpoints, and post-purchase experiences that keep customers engaged and coming back. A strong attention to detail, customer-focused mindset, and ability to work with data to draw acti…