L2 L3 Application Support - SRE Focus

Responsibilities Provide L2/L3 application support for production systems, handling incidents, service requests, and changes Diagnose and resolve complex issues, including performing root cause analysis (RCA) and implementing preventive measures Participate in on-call rotations and respond effectively to production incidents Support system testing, deployments, and releases in coordination with internal teams and vendors Perform BAU support , including handling user requests and following throu…