Business Operations Manager, contract role (support billing/payment functions)

This is a contract role ending in mid November 2026. Responsibilities: Execute and optimize operational processes across internal and vendor teams to improve efficiency, scalability, and service quality. Manage high volumes of operational cases related to billing, contracting, and payments, serving as the main operational contact for Sales and cross-functional stakeholders. Monitor operational performance through SLAs and KPIs (e.g., customer satisfaction, resolution time), analyze trends, and …